OV Guardian Shield

Managed Endpoint Security & UTM (EPP, EDR, XDR)

Provide continuous endpoint threat monitoring, investigation, and response, reducing cyber risk, operational disruption, and audit exposure — without the cost or complexity of building an internal security team. OV Guardian Shield delivers fully managed endpoint security and firewall/UTM services that protect organizations against known, unknown, and zero-day threats while ensuring industry compliance and operational resilience.

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"Anyone can sell endpoint software. We operate endpoint security as a business-critical service."

What We Deliver

Comprehensive capabilities designed to protect, monitor, and optimize your operations.

Endpoint Security Operations

Monitor and defend security events (EPP / EDR / XDR)
Classify alerts by criticality, false positives, and priority
Triage and investigate endpoint security incidents
Execute data enrichment, actions, and automated response
Recommending incident and threat-intelligence tools
Score and prioritize security processes
Manage indicators of compromise (IOCs) and threat intelligence tools
Report key indicators and metrics (SLAs, MTTx, MTTR, MTDI)
Perform detection and response against MITRE ATT&CK
Handle escalating and offboarding of incidents and alerts
Execute emergency actions during critical security incidents

UTM / Firewall Operations

Monitor firewall and UTM security events and alerts
Investigate and respond to intrusions, malware, botnets, and anomalies
Investigate external and internal network attacks
Monitor internet traffic via IPS, DNS filtering, App Control, Web Malware
Protect all threads (IPS, URL, DNS, filtering, App Control, Anti-Malware engines)
Monitor firewall health (CPU, memory, disk, VPN, HA, fail-over tunnels)
Manage connections (site-to-site VPN, IPSec tunnels, remote access)
Manage perimeter zones (LAN, DMZ, VPNs, Public, site-to-site tunnels)
Perform automated firewall configuration lockdowns
Perform patches, updates, and firewall upgrades

Managed Endpoint Security Plans

Choose a plan between management only and full service. The plan that fits your security maturity and risk profile.

Feature	Foundations	Teams	Business	Enterprise
Service Model	Management Only	Managed Security	Managed Security	Managed Security
Endpoint Security Software	Client-Provided	Included	Included	Included
Security Capability	CWS / NGAV / EDR	EPP + EDR	EPP + EDR	EPP + EDR + XDR
Malware & Ransomware Protection	Separate add-on	✓	✓	✓
Behavioral Detection	—	✓	✓	✓
Automated Threat Response	—	—	✓	✓
Cross-Domain Correlation	—	—	—	✓
24/7 Alert Monitoring	—	✓	✓	✓
Alert Triage & Classification	—	✓	✓	✓
Incident Investigation	—	✓	✓	✓
Incident Response Actions	—	✓	✓	✓
Endpoint Health & Coverage	—	✓	✓	✓
Policy Management & Tuning	—	✓	✓	✓
Threat Intelligence & IOC Plans	—	—	✓	✓
Detection & Response Testing	—	Limited	✓	✓
Executive Security Reporting	—	Monthly	Monthly	Weekly + Executive
Consultation Support	Limited	Limited	Mid-Market	Advanced
Best For	Starting & NGAV services	Small Business	Mid-Market	Regulated / High-Risk

Managed UTM / Firewall Plans

Complete firewall and UTM management. Choose the plan that matches your network security complexity and growth demands.

Feature	Foundations	Teams	Business	Enterprise
Service Model	Management Only	Managed Security	Managed Security	Managed Security
Firewall / UTM Hardware/VM	Client-Provided	EPP Basic	CPU+PLUS+2000	CPU+PLUS+2000 + Advanced
Security Capability	Client-Provided	EPP Basic	CPU+PLUS+2000	CPU+PLUS+2000 + Advanced
Firewall Rule Management	✓	✓	✓	✓
NAT & Port Forwarding	✓	✓	✓	✓
Network Segmentation / Zones	✓	✓	✓	✓
IPS / ILC Monitoring	—	—	Separate add-on	✓
Web / Filtering & App Control	—	—	Separate add-on	✓
Anti-Malware Gateway	—	—	Separate add-on	✓
24/7 Alert Monitoring	—	✓	✓	✓
Alert Triage & Investigation	—	✓	✓	✓
Incident Response Actions	—	✓	✓	✓
VPN Management (SSL/IPsec)	✓	✓	✓	✓
Web User & Tunnel Monitoring	—	✓	✓	✓
Firewall Health Monitoring	✓	✓	✓	✓
Configuration Backup	✓	✓	✓	✓
Firmware & Patch Management	✓	✓	✓	✓
Signature & Engine Updates	✓	✓	✓	✓
Executive Security Reporting	—	Monthly	Monthly	Weekly + Executive
Compliance Support	Limited	Limited	Mid-Market	Advanced
Best For	Starting & Small Firewall	Small Business	Mid-Market	Regulated / High-Risk

Performance & SLAs

Requests Resolved & Update Rate

Feature Compliance & Update Rate

Platform Availability (Uptime SLA)

Portal Availability

Compliance & Frameworks

ISO 9001 SOC 2 PCI-DSS HIPAA LGPD CIS NIST

Business Outcomes

✓ Reduce endpoint exposure and attack surface

✓ Predictable monthly security costs

✓ Fast containment of security operations

✓ No internal WOC or endpoint team required

✓ Reduced time to detect and respond to threats

Why Companies Choose OV Guardian Shield

Anyone can sell endpoint software. We operate endpoint security as a business-critical service — 24/7, with certified analysts and zero tolerance for undetected threats.

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